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Metric Mobile is the new way to pay for parking. It allows your customers to pay for parking on their mobile phone using a credit or debit card adding an extra convenience for them, and enhancing their customer experience with you, the parking provider.

 

Metric Group Ltd have long been pioneers in parking technology with hundreds of customers over the globe using a multitude of parking systems - the introduction of Metric Mobile to our portfolio now means that our customers are getting the biggest choice of payment options ever!

 

The benefits are instant. For the customer there is no need for change or dealing with tickets on windscreens. For the parking operator we offer a completely managed online web service.

 

Cost reductions in operating your existing car parking service.

With Metric Mobile you will see reductions in maintaining your machines, less frequent cash collections, and reduce the volume, and therefore, cost
of paper tickets.

 

A greener choice.

Fewer tickets are produced improving your environmental performance immediately. Lower cash in your machine means fewer cash collections which also reduces your carbon footprint.

 

Improved customer service levels.

By offering increased choice and added functionality you are immediately improving your customer’s experience. Including offer of our smart phone
app, online account management, download VAT receipts plus much more.

 

Access to instant data.

A number of reports and statistics are available through the live data feed. Parking Operators also have access to a complete audit trail of customer transactions providing valuable support for customer queries. Current web ASLAN users will have the unique benefit of single audit trails, parking statistics and reports.

 

Change location options.

Pricing or parking status of single or multiple bays can be changed instantly. The system also offers instant recognition for vehicles which are on staff exemption lists, temporary authorised visitors or disabled users.

 

Less opportunity for theft and vandalism.

No tickets with details of return time displayed within the vehicle means drivers feel safer from crime. Metric Mobile may also limit vandalism to ticket machines as they don’t hold as much cash.

 

UK call centres and call rates.

Metric Mobile provide call numbers which are local to your area code making motorists more likely to use the service and inclusive of call plans.

 

…simple system with  
endless benefits

How it works

Using Metric Mobile is a simple process. There is no expensive technology for you to invest in or administrative upheaval. The motorist has a simple choice; either use the payment machine or pay for their parking on their mobile phone simply and quickly. To use Metric Mobile they call, quote the parking zone reference and confirm their length of stay.

 

They can even extend or top up their parking time without returning back to the car. The operator or parking enforcement staff receive the details of the transaction in real-time to hand held terminals enabling them to check vehicles within the parking zone in an instant.

 

Reporting made easier via Web ASLAN

Parking operators will find it significantly easier to access management reports and will be able to analyse parking statistics and data like never before. Reports can be set up to run on any parameters you choose within the system; daily or weekly to meet your reporting needs, existing Metric users will have integration benefits and single audit trail facilities.

 

Payment Options

Payment options for residents, visitor permits, blue badge holders and season tickets

 

Seamless integration

Metric Mobile is one of the most flexible parking payment systems on the market today; it can be designed to complement your existing web ASLAN back office or it can be used as a stand alone system for parking payment. It seamlessly integrates with your existing parking control systems, e.g. pay & display, ANPR systems, pay on foot and park and ride.

 

Fully Managed Service

With Metric Mobile you don’t need to worry about a thing. We offer a fully managed service meaning you won’t have to invest in expensive technology. Metric Mobile offers free set-up and installation as well as ongoing management of the system. The system is completely modular making it extremely adaptable in design to your specific needs. Any changes which are required can be implemented in 14 days - guaranteed!

 

Flexible options

The numbers of options for the same parking bays are vast, making the life of parking operators much easier. Metric Mobile offers ‘same space different user’, a concept which allows visitors, residents, carers, business users and shoppers to park in the same space but be charged at different rates based on their status, for example, free for residents or full rate for shoppers.

 

You can also change the parameters of a parking bay, for example, the price of parking on a Saturday is changed to encourage shoppers, or bays can be suspended instantly as required for building work, etc.

 

Increased customer satisfaction

Increasing the levels of customer service is a priority to parking operators and Metric Mobile allows just that.

 

Motorists can register online to view their parking history, print VAT receipts and make changes to their personal details, for example adding additional payment cards and new vehicles etc.

 

For more details call: 01793 647800