METRIC Mi-Office

Comprehensive Back Office System

 

Your Parking Data – Anytime, Anywhere

With Mi-Office, METRIC introduces our most comprehensive back office, presenting your data in a graphical user friendly layout. Managing your parking machines has never been so easy or intuitive.

COMPREHENSIVE BACK OFFICE

 

METRIC presents the latest back office to provide you with the greatest control and visibility of your machine stock – all from any device with a web browser.

Mi-Office provides centralised remote management of parking machines, accessible from any web enabled device. METRIC’s reporting technology provides management information which is vital to maximising revenue, controlling costs and the efficient deployment of personnel.

The provision of a two-way communication link between Mi-Office and the parking machines allows you complete management of your machine stock as machine activity is passed over GPRS, LAN and 4G mesh networks. Information is transmitted from the machine for all operational warnings including details of low ticket stock, coin box status, machine alerts plus a comprehensive log of all transaction data for auditing and statistical analysis.

After logging into Mi-Office, you will be greeted with a live interactive dashboard; allowing for instant visibility of revenue data, machine status and performance notifications. This at-a-glance overview of your machine stock provides you with a clear graphical display of data received from the parking machines. The dashboard is configurable to show key snapshot reports that are most relevant to you.

 

New Modules Greater Flexibility and Control

Mi-Reports gives you full access to all your data, allowing you to create reports on any data collated by your machines. This allows you to go beyond the standard reports available in Mi-Office and build custom reports on the data that is relevant to your business.

Utilising Mi-Xchange with standard industry protocols (APIs), data from the back office can seamlessly integrate with third party systems, including ANPR and back office enforcement products.

Create, edit and deploy new tariffs right from inside the back office. Mi-Tariffs gives you the flexibility to change tariffs as and when you need to.

Design and create tickets with our ticket layout editor, Mi-Tickets. Control the look and feel of your parking tickets by choosing from a selection of pre-defined layouts or create a custom layout from scratch. The ticket editor is easy and intuitive to use, making it quick and simple to update your ticket designs.

With Mi-Vouchers, you can create unique barcodes that when presented at the machine will give the motorist free or discounted parking. Applications for Mi-Vouchers include Residential, Retail and Membership schemes.

Looking to generate a second revenue stream from parking? With a high definition video screen you can sell advertising space. Mi-Media is the back office component that works with the video screens allowing you complete control of the scheduling of the content being displayed. Easily upload media content (static or motion graphics) and create playlists selecting the time, day and date range for each piece of content.
Mi-Media makes it easy to remotely update your machines’ video screens whenever you need to. With access permission settings, you can hand Mi-Media over to a third party agency to manage your video screen advertising for you.

MULTI-TENANCY
With the new Multi-Tenancy functionality within Mi-Office, an operator can now have multiple customers hosted on one single install of Mi-Office. There are three levels of access permissions: Operator who can view all machines; Customer who can view all machines within their sites; and Site who can only view machines within a particular site. This will allow the operator to only configure one system and allow customers to have logins that can only see their machines and only data from their machines throughout the system.

HOSTING FLEXIBILITY
METRIC pride ourselves on delivering the best service for our customers, including how your Mi-Office system is hosted. Choose the convenience of having your Mi-Office hosted by METRIC without the hassle of setting up infrastructure or ongoing maintenance. Alternatively, Mi-Office can be hosted by the customer if required to meet the business needs or legal requirements. Whichever hosting option you choose, Mi-Office is always accessible via a web browser anytime, anywhere.

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