General 01793 647800 Service Queries 01793 647871

Our Vision

Our vision is to be, and to remain, the supplier of choice for all our customers and partners

Our Mission

Our mission is to be recognised worldwide as an organisation that delivers outstanding products and exceptional services and, one that always puts our customers and partners first; by understanding their needs and improving our solutions through continuous innovation; enabling our customers and partners to succeed.

Our Shared Values

Our core values are honesty, integrity, transparency, dependability, accountability and a passion for quality.

Our Guiding Principles


Customer First

Since 1878 Metric has been committed to building strong, long-lasting and mutually beneficial client relationships. Consideration for our customers and their success is the focal point of everything we do; doing the right thing at the right time and doing it to the best of our abilities.



We run all aspects of the business respectful at all times of our core values; leading by example and striving to grow in a way that makes us proud.



We value and encourage direct, honest and open communication with collaboration at the forefront of everything we do; always looking for more efficient ways to serve our customers.



Our commitment to the health, safety and welfare of our employees, subcontractors, customers and anyone else affected by our activities is uncompromising; striving to avoid every incident and dedicating the resources to accomplish that goal.



We believe that technology is the means to an end, it should enable, transform and add value; all facets of technology should be open, shareable and used in a smart way, for the benefit of all.



We enjoy creating and continually improving our products, services and solutions for the benefit of our customers, and theirs.