We provide payment & parking solutions, not just ticket machines.
More than just a manufacturer, Metric are at the forefront of parking technology.
Using Metric’s partnership leverage
Smooth Customer Set-up
Easy On-boarding process
High Standards of Security
PCI DSS Compliant
Card Payment Services
Trusted Distributor of the PSP Service
A payment service provider (PSP) connects merchants (car park owners) to the broader financial system so they can accept and process credit/debit card payments from end users who wish to pay for a parking session.
The payment services industry is highly controlled and regulated and only approved and accredited suppliers are allowed to call themselves a PSP
In keeping with this, Metric have partnered with NMI – who are a leading payment enablement platform. This allows us to provide a secure, safe and seamless service for cashless transactions alongside a qualified, regulated and approved PSP.
This partnership empowers Metric as a trusted distributor of the payment services provided in collaboration with NMI
Process flow explained for a cashless parking transaction.
Step-by-step guide to setting-up Payment Services
Contractual obligations are verified with Metric for PSP & Merchant Acquirer set-up
Customer to apply for Merchant Account following KYC & AML procedures
Once Merchant Account is set up, customer to provide Merchant ID to Metric for onboarding
Onboarding registration forms completed & processed
Customer is ready to accept Card Payments
Web Portal (WebMIS)
The web portal is an online reporting tool which allows customers to drill down through transaction data.
The portal has an easy-to-use integration tool which provides various types of information on cashless transactions. Once logged on users can report data by terminal, card type and date. These reports are easily exported into Excel and other file formats.
You will receive your user account(s) details once the onboarding process has been completed.
Refunds can also be submitted through the Web Portal, even without the full card number, using each transaction’s unique reference number. Refund security is excellent, automatically preventing refunds of a higher value than the original transaction and thereby minimising fraud opportunity.
User training will be provided once live data is available and transactions have been handled.
Frequently Asked Questions
Why do we need a Payment Service Provider, why can’t we just use Worldpay or our current merchant acquirer?
Each payment terminal needs to not only be integrated with the supporting parking hardware but must be certified with the card schemes via merchant acquirers. These certifications are expensive and time consuming sometimes up to 12 months.
Does the solution process payments from mobile devices?
Yes, all solutions regardless of merchant acquirer utilize the contactless reader to accept mobile payments. Applepay, Androidpay and Googlepay are all supported.What credit cards can be accepted?
All debit and credit cards issued by Mastercard and Visa are accepted. Amex is currently not supported with the Verifone UX hardware range
How long from taking the payment is it before the funds get deposited into our bank account?
Funds on the terminal are generally settled each night and sent to the merchant acquirer. The merchant acquirer is responsible for settling the funds into the merchant’s bank account, usually within 2 days except for weekends. These questions should generally be directed to the acquirer i.e., Worldpay and/or Globalpayments.